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| Omfang
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| Opplysninger
| Lessons in failure: institutional memory of strategic errors -- Tête à tête: the informal development of institutional memory -- Dilemmas in design: constraints on sharing knowledge of errors -- See no evil: reflections on errors in Afghanistan, Libya and Ukraine -- Hear no evil: the informal processes of sharing knowledge of errors -- Speak no evil: the sources that spur knowledge sharing of errors -- A reactive culture: why the informal development of memory persists -- Conclusion: toward total recall in crisis management.
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| Emner
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| Dewey
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| ISBN
| 9780190672171. - 9780190672188
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