Modelling techniques for business process re-engineering and benchmarking : IFIP TC5 WG5.7 International Workshop on Modelling Techniques for Business Process Re-engineering and Benchmarking, 18-19 April 96, Bordeaux, France
IFIP TC5 WG5.7 International Workshop on Modelling Techniques for Business Process Re-engineering and Benchmarking
Bok Engelsk 1997