Everyone is a customer : a proven method for measuring the value of every relationship in the era of - detaljert visning

Everyone is a customer : a proven method for measuring the value of every relationship in the era of collaborative business

Jeffrey C. Shuman
Bok Engelsk 2002


Utgitt	Chicago, Ill.] : Dearborn Trade Publ. , c2002
Omfang	XXIII, 210 s. : ill.
Emner	Customer relations
ISBN	079315412X