Lean Six Sigma for service : how to use Lean Speed and Six Sigma Quality to improve services and tra - detaljert visning

Lean Six Sigma for service : how to use Lean Speed and Six Sigma Quality to improve services and transactions

Michael L. George
Bok Engelsk 2003


Utgitt	New York : McGraw-Hill , 2003
Omfang	xiv, 386 s. : ill.
Emner	Quality control - Statistical methods Service industries - Quality control Statistical methods Six Sigma (Quality control standard) kvalitetskontroll
ISBN	0071418210