Why CRM doesn't work : how to win by letting customers manage the relationship
Frederick Newell ; foreword by Seth Godin
Bok Engelsk 2003
Utgitt | London : Kogan Page , 2003
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Omfang | XVII, 263 s.
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Emner | |
ISBN | 0749439475
|
Utgitt | London : Kogan Page , 2003
|
---|---|
Omfang | XVII, 263 s.
|
Emner | |
ISBN | 0749439475
|