Service design for business : a practical guide to optimizing the customer experience /

Ben Reason, Lavrans Løvlie, Melvin Brand Flu.
Bok · Engelsk · 2016

Omfang	XI, 189 s. : ill.
Emner	Kundebehandling Tjenestedesign Customer relations. Customer services. kunder relasjoner service
Dewey	658.81 Rea . - 658.8/12
ISBN	9781118988923