Information Systems Theory

New York, NY : Springer New York , 2012

1 online resource (514 p.)

Description based upon print version of record.. - Information Systems Theory; Foreword; Preface; Acknowledgments; Contents; Chapter 1: The Updated DeLone and McLean Model of Information Systems Success; 1.1 Introduction; 1.2 Development of the D&M IS Success Model; 1.3 Constructs and Measures; 1.3.1 System Quality; 1.3.2 Information Quality; 1.3.3 Service Quality; 1.3.4 Intention to Use/Use; 1.3.5 User Satisfaction; 1.3.6 Net Benefits; 1.4 Construct Interrelations; 1.4.1 System Use; 1.4.2 User Satisfaction; 1.4.3 Net Benefits; 1.5 Existing Research on IS Success; 1.6 Conclusion; References. - 2.2.4.2 Unified Theory of Acceptance and Use of Technology (UTAUT)2.2.4.3 TAM and Task-Technology Fit Model; 2.2.4.4 TAM3; 2.3 Future of the Technology Acceptance Model; 2.4 Conclusions; References; Chapter 3: A Bibliometric Analysis of Articles Citing the Unified Theory of Acceptance and Use of Technology; 3.1 Introduction; 3.2 Methodology; 3.3 Findings; 3.3.1 Demographic Data: Citations by Year; 3.3.2 Demographic Data: Citations by Journal/Source; 3.3.3 Demographic Data: Most Cited Citations; 3.3.4 Analysis and Systematic Review of Articles Citing the UTAUT Originating Article. - 3.3.4.1 Citations with No Use of UTAUT3.3.4.2 Citations with Use of UTAUT with Different Research Methods; 3.3.4.3 Citations with Partial Use of UTAUT; 3.3.4.4 Citations with Complete Use of UTAUT; 3.3.5 IS Research Topics and Types of IS Examined; 3.3.5.1 Keyword Analysis; 3.3.5.2 Types of IS Investigated; 3.3.6 Methodological Analysis; 3.3.6.1 Research Methods; 3.3.6.2 Types of Users; 3.3.6.3 Sample Size; 3.3.7 Theoretical Analysis; 3.3.7.1 External Variables Analysis; 3.3.7.2 External Theories Analysis; 3.3.7.3 Relationships of External Variables with UTAUT Constructs; 3.4 Discussion. - 3.5 ConclusionReferences; Chapter 4: Why Do People Reject Technologies: A Review of User Resistance Theories; 4.1 Introduction; 4.2 Resistance, Rejection, and Non-Adoption; 4.3 User Resistance Theories; 4.3.1 Multilevel Model of Resistance to Information Technology Implementation; 4.3.2 Power, Politics, and MIS Implementation; 4.3.3 A Model of Users' Perspective on Change; 4.3.4 Passive Resistance Misuse; 4.3.5 An Attributional Explanation of Individual Resistance; 4.3.6 Inhibitors and Enablers as Dual Factor Concepts in Technology Usage. - 4.3.7 Physicians' Resistance Toward Health-Care Information Technology. - Chapter 2: If We Build It They Will Come? The Technology Acceptance Model2.1 Introduction; 2.2 Literature Review; 2.2.1 Expectancy-Value Theory; 2.2.2 Theory of Reasoned Action; 2.2.3 Technology Acceptance Model; 2.2.3.1 TAM Variables; 2.2.3.2 Impact of TAM; 2.2.3.3 Types of Information Systems Examined; 2.2.3.4 External Variables Tested; 2.2.3.5 TAM Publications; 2.2.3.6 Characteristics of Research Subjects; 2.2.3.7 Major Limitations of the Model; 2.2.3.8 Most Published Authors; 2.2.3.9 Recent TAM Research; 2.2.4 TAM Model Elaborations; 2.2.4.1 TAM2. - The overall mission of this book is to provide a comprehensive understanding and coverage of the various theories and models used in IS research. Specifically, it aims to focus on the following key objectives: To describe the various theories and models applicable to studying IS/IT management issues. To outline and describe, for each of the various theories and models, independent and dependent constructs, reference discipline/originating area, originating author(s), seminal articles, level of analysis (i.e. firm, individual, industry) and links with other theories. To provide a critical revie

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9781441961075