Service quality : a profit strategy for financial institutions
Leonard L. Berry, David R. Bennett, Carter W. Brown
Bok Engelsk 1989
Utgitt | Homewood, Ill. : Business One Irwin , c1989
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Omfang | xxi, 209 s.
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Emner | |
ISBN | 155623094X
|
Utgitt | Homewood, Ill. : Business One Irwin , c1989
|
---|---|
Omfang | xxi, 209 s.
|
Emner | |
ISBN | 155623094X
|