Facilities Management : Towards Best Practice


Peter. Barrett
Bok Engelsk 2003 · Electronic books.
Utgitt
: : Wiley, , 2003.
Omfang
1 online resource (304 p.)
Utgave
2nd ed.
Opplysninger
Description based upon print version of record.. - ""Introduction to the First Edition""; ""Introduction to the Second Edition""; ""Acknowledgements""; ""Abbreviations""; ""Part 1 Facilities Management Practice""; ""Chapter 1 Current Good Practice in Facilities Management""; ""1.1 Introduction""; ""1.1.1 Scope of the chapter""; ""1.1.2 Summary of the different sections""; ""1.1.3 How to use this chapter""; ""1.2 Facilities Management Models""; ""1.2.1 Context""; ""1.2.2 Office manager model""; ""1.2.3 Single site model""; ""1.2.4 Localised sites model""; ""1.2.5 Multiple sites model""; ""1.2.6 International model"". - ""1.2.7 Public sector model""""1.3 Case Studies""; ""1.3.1 Overview""; ""1.3.2 Office manager example""; ""1.3.3 Single site example 1""; ""1.3.4 Single site example 2""; ""1.3.5 Localised sites example""; ""1.3.6 Multiple sites example 1""; ""1.3.7 Multiple sites example 2""; ""1.3.8 Public sector example 1""; ""1.3.9 Public sector example 2""; ""1.4 Facilities Management Systems""; ""1.4.1 Overview""; ""1.4.2 Case study findings""; ""1.4.3 Facilities management structure""; ""1.4.4 Management of facilities management services""; ""1.4.5 Meeting current core business needs"". - ""1.4.6 Facilities management and external influences""""1.5 Generic Model""; ""1.6 References""; ""Chapter 2 Improving Facilities Management Performance""; ""2.1 Introduction""; ""2.1.1 Context""; ""2.1.2 Overview""; ""2.1.3 Summary of the different sections""; ""2.2 Client Perception of Facilities Management Services""; ""2.2.1 Context""; ""2.2.2 The nature of professional service quality""; ""2.3 Stimulating and Sustaining Improvements""; ""2.3.1 General approach""; ""2.3.2 Supple systems""; ""2.4 Strategic Facilities Management"". - ""2.4.1 Possible relationships between facilities management and strategic planning""""2.4.2 Factors preventing inclusion of facilities management in strategic planning""; ""2.4.3 Facilities strategy""; ""2.5 Learning Organisations""; ""2.5.1 Context""; ""2.5.2 Individual learning""; ""2.5.3 Team learning""; ""2.6 Summary and Interactions""; ""2.7 References""; ""Appendix: Models of Learning Organisations""; ""Part 2 Key Facilities Management Issues""; ""Chapter 3 User Needs Evaluation""; ""3.1 Introduction""; ""3.1.1 Aims""; ""3.1.2 Context""; ""3.1.3 Summary of the different sections"". - ""3.2 The Relationship Between the Facilities Management Function and User Needs Evaluation""""3.2.1 Aims""; ""3.2.2 The importance of the design of buildings""; ""3.2.3 Value of user knowledge/involvement""; ""3.2.4 The importance of building appraisals for organisations""; ""3.2.5 Facilities management and building appraisals""; ""3.2.6 Uses and benefits of building appraisals""; ""3.3 Briefing""; ""3.3.1 Aims""; ""3.3.2 The importance of briefing""; ""3.3.3 Empowering clients and appropriate user involvement""; ""3.3.4 Managing the project dynamics and appropriate team building"". - ""3.3.5 Using appropriate visualisation techniques"". - Facilities management has been one of the fastest growing professional disciplines for some years, both in terms of volume and diversity of commercial activity. However, a widely accepted and implemented body of knowledge is still lacking. This book contributes to that knowledge building by taking models and ideas from a wide range of sources and linking them to extensive case study material drawn from practising facilities managers. The text is divided into three parts: · Current practice is illustrated, with a second chapter looking at enhancing services · Key facilities management issues
Emner
Sjanger
Dewey
ISBN
0632064455. - 9780632064458

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