Operational Decision-making in High-hazard Organizations : Drawing a Line in the Sand


Jan. Hayes
Bok Engelsk 2013 · Electronic books.
Annen tittel
Utgitt
Farnham : : Ashgate Publishing Ltd, , 2013.
Omfang
1 online resource (191 p.)
Opplysninger
Description based upon print version of record.. - Cover; Contents; List of Figures; List of Tables; List of Stories; List of Abbreviations; Foreword; Preface; Acknowledgements; 1 Introduction; 2 Theoretical Perspectives on Making Safe Decisions; 2.1 High Reliability Theory; 2.2 Resilience Engineering; 2.3 Classical Decision-making and Risk Management; 2.4 Theories of Accident Causation; 2.5 Experts and Learning; 2.6 Experts and Sensemaking; 2.7 Conclusions; PART A DECISION-MAKING IN THREE HIGH RELIABILITY ORGANIZATIONS; 3 At the Nuclear Power Station - 'We Put a Line in the Sand'; 3.1 Site and Operational Background. - 3.2 Operational Decision-making3.3 Reporting and Recording Decisions and Incidents; 3.4 Organizational Attitudes Towards Safety Decision-making; 3.5 Summary; 4 At the Chemical Plant - 'If it's Not Safe, We Don't Do it'; 4.1 Site and Operational Background; 4.2 Operational Decision-making; 4.3 Reporting and Recording Decisions and Incidents; 4.4 Organizational Attitudes Towards Safety Decision-making; 4.5 Summary; 5 Air Traffic Control - 'When you Kick a Ball you Don't Know Where it's Going to Land'; 5.1 Site and Operational Context; 5.2 Operational Decision-making. - 5.3 Reporting and Recording Decisions and Incidents5.4 Organizational Attitudes Towards Safety Decision-making; 5.5 Summary; PART B ACTING BOTH AS EMPLOYEES AND AS PROFESSIONALS; 6 Decision-making and Identity; 6.1 Organizational Identity; 6.2 Organizational Authority; 6.3 Professional Priorities versus Organizational Priorities; 6.4 Experience; 6.5 Public Trust; 6.6 Summary and Concluding Comments; 7 Rules and Compliance; 7.1 Quality Management and Safety; 7.2 Implementing Effective Operating Limits; 7.3 Setting a Line in the Sand; 7.4 Summary and Concluding Comments; 8 Professionals at Work. - 8.1 Anticipation and Judgement - Seeing the Potential for Trouble8.2 Applying Experience to Decision-making; 8.3 Stories and Learning; 8.4 Summary and Concluding Comments; 9 Professional Relationships; 9.1 Relationship to Subordinates; 9.2 Consultation with Peers; 9.3 Trust of Senior Management; 9.4 Summary and Concluding Comments; 10 Decisions, Risks and Barriers; 10.1 Barriers; 10.2 Risk; 10.3 Summary and Concluding Comments; 11 Creating Environments for Better Decision-making; 11.1 Conclusions; 11.2 Implications for Operating Companies; 11.3 Implications for regulators; References; Index. - This book describes research on safety-related decision-making by operations supervisory personnel in three different high-hazard industries, and features a case study illustrating each: a chemical plant, a nuclear power station and an air-navigation service provider. The focus of this research is unique: those who supervise the frontline personnel and essentially provide the organizational link between senior management and minute-by-minute system operations.
Emner
Sjanger
Dewey
ISBN
9781409423843

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