Not Everyone Gets A Trophy : How to Manage Generation Y
Bruce. Tulgan
Bok Engelsk 2009 · Electronic books.
| Utgitt | Chichester : : Wiley, , 2009.
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| Omfang | 1 online resource (196 p.)
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| Opplysninger | Description based upon print version of record.. - NOT EVERYONE GETS A TROPHY: HOW TO MANAGE GENERATION Y; CHAPTER ONE: MEET GENERATION Y: The Most High-Maintenance Workforce in the History of the World; CHAPTER TWO: GET THEM ON BOARD FAST WITH THE RIGHT MESSAGES; CHAPTER THREE: GET THEM UP TO SPEED QUICKLY AND TURN THEM INTO KNOWLEDGE WORKERS; CHAPTER FOUR: PRACTICE IN LOCO PARENTIS MANAGEMENT; CHAPTER FIVE: GIVE THEM THE GIFT OF CONTEXT; CHAPTER SIX: GET THEM TO CARE ABOUT GREAT CUSTOMER SERVICE; CHAPTER SEVEN: TEACH THEM HOW TO MANAGE THEMSELVES; CHAPTER EIGHT: TEACH THEM HOW TO BE MANAGED BY YOU. - CHAPTER NINE: RETAIN THE BEST OF GEN Y, ONE DAY AT A TIMECHAPTER TEN: BUILD THE NEXT GENERATION OF LEADERS; ACKNOWLEDGMENTS; ABOUT THE AUTHOR; INDEX. - This book will frame Generation Y (children born between 1978-1991) for corporate leaders and managers at time when the corporate world is desperate to recruit and retain worked in this age group. It will debunk dozens of myths, including that young employees have no sense of loyalty, won't do grunt work, won't take direction, want to interact only with computers, and are only about money.This book will make a unique contribution in four key ways:It will disprove the idea that the key to recruiting, retaining, and managing this generation is to somehow make the workplace more "
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| ISBN | 9780470256268
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