Interlibrary loan/document delivery and customer satisfaction : strategies for redesigning services

Pat L. Weaver-Meyers, Wilbur A. Stolt, Yem S. Fong, editors
Bok Engelsk 1996


Utgitt	New York : Haworth Press , c1996
Omfang	265 s. : ill.
Emner	Greater Midwest Research Library Consortium Document delivery - Middle West Document delivery - United States Interlibrary loans - Middle West Vis mer... Interlibrary loans - United States Libraries - User satisfaction - United States Library user satisfaction - Middle West Research libraries - United States Research libraries - Middle West bibliotek utlån kundebehandling interbiblioteklån bibliotekbrukere forente stater
Dewey	025.6
ISBN	078900013X. - 078900304X

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