Biblioteksøk

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Why CRM doesn't work : how to win by letting customers manage the relationship

Frederick Newell ; foreword by Seth Godin...
Bok Engelsk 2003

Wireless rules : new marketing strategies for customer relationship ma nagement anytime, anywhere

Frederick Newell og Katherine Newell Lemo...
Bok Engelsk 2001

Loyalty.com : customer relationship management in the new era of Internet marketing

Frederick Newell
Bok Engelsk 2000

The new rules of marketing : how to use one-to-one relationship marketing to be the leader in your industry

Frederick Newell
Bok Engelsk 1997

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