4 treff

Baldrige award winning quality : how to interpret the Baldrige criteria for performance excellence
Mark Graham Brown
Bok Engelsk 2008
Beyond the balanced scorecard : improving business intelligence with analytics
Mark Graham Brown
Bok Engelsk 2007
Keeping score : using the right metrics to drive world-class performance
Mark Graham Brown
Bok Engelsk 1996
Why TQM fails and what to do about it
Mark Graham Brown, Darcy E. Hitchcock, Ma...
Bok Engelsk 1994