4 treff

Services management
Kandampully, Jay
Bok Engelsk 2013
Service management : the new paradigm in retailing
Jay Kandampully, editor
Bok Engelsk 2012
Services management : the new paradigm in hospitality
Kandampully, Jay
Bok Engelsk 2007
Service quality management in hospitality, tourism, and leisure
Jay Kandampully, Connie Mok, Beverley Spa...
Bok Engelsk 2001