Best practices : building your business with customer-focused solutions
Robert Hiebeler, Thomas Kelly, Charles Ketteman
Bok Engelsk 1998
| Utgitt | New York : Simon & Schuster , 1998
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|---|---|
| Omfang | 240 s.
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| Opplysninger | Includes index.
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| Emner | Customer services - Management Case studies
Customer services - Quality control Case studies Industrial management - Case studies kundeforhold kundeservice bedriftsledelse ledelse kvalitetskontroll |
| ISBN | 0684834537
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